So my first thought when I read that was you have GOT to be kidding me right??? RIGHT????? So... I get an email from Alamo saying... "Please contact me ASAP with your plans for returning or extending your contract. You were due to return the car in Dallas two days ago". You can imagine my joy and delight at reading that... um not. I sent the guy back a reply asking him to clarify as my paperwork is all in order and not due to expire til 1 April blah de blah. So I ring him this morning and he asks if he could call me back in 45 mins as he's out of the office. Cool, no problemo.
45 mins goes past. 1 hour and 45 mins goes past and I call him back and we go over the story of what happens and I hear him typing away and I give him my reservation numbers and do si do he says he's going to need to look into it and call me back later in the afternoon. oooohkay.....
So later on in the afternoon he does ring me (10 points for him). We talk about the situation again and I give him the sortof short rundown of what happened in total because as far as I'm concerned, as the customer, I paid for 6 months in advance and all this other bullshit is none of my concern and they should get their shit together! Not that I said that mind you.... I was polite and diplomatic :) But gave him some more RA numbers and he's going to talk to the lady that I dealt with that said that everything should be fine til the return to Dallas on 1 April. I'm thinking maybe I shouldn't have picked that date as it seems to be a lil fuckered.
So it was at least positive in that it seems like he's looking into it and seems genuinely sympathetic and investigating this nightmare. He's sposed to call me tomorrow after talking to the lady so keep your fingers x-ed for me...... PLEASE cross them right now and offer up some good luck thoughts to me if you don't mind me asking for them. Thanks, I owe you one :))))
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